Service: You have to be careful with this supplier regarding delivery overseas. The first time we ordered the delivery was fine and the price was reasonable, but the 2nd time around though the delivery price was the same they used a much longer delivery route and it was delayed quite significantly without our knowledge. The 3rd time we ordered we asked for a quote via a more reputable international courier and got a shock at the sudden unreasonable price surge and increase. They made many ostentatious claims and excuses to justify the increase in freight price. When we asked more questions to ensure we understand the finer details, the salesperson also started becoming agitated and uncooperative. Disappointing service and rogue operator. Do not order from them

Tedarikçinin yanıtı:
i must explain it for the 3rd time order, because after the goods arrive at forwarder service, the forwarder told me that your design has related with the movie characters infringe copyright, please change the channel, the characters are from the movie Dead Silence, so they ask to change the shipping way, otherwise it will be blocked by the custom department.
it will result in increasing the freight cost, this is not our mistake.
And you didn't apologize for the bad comments about our country. You say that our freight forwarder shouldn't pay attention to the products involving infringement.
20 Mar 2025